Extron electronic Power Supply PS 124 User Manual

Installation Manual  
PS 124  
12 VDC, 4 Amp Power Supply  
68-1714-01 Rev. A  
05 09  
 
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ᵎ壂Ề䑩嬦ᷨ␂⋃⒇㯢㙊㋩劑䗅⴦₸ㅗ  
弾⇡嫿⡈澤Ḧ忀₎⊲斪ɿ  
FCC Class B Notice  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no guarantee that  
the interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the interference by one or more of the following  
measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used  
with the unit to ensure compliance.  
N
VCCI Class B notice for ITE products (See the products specifications to determine  
whether this class applies.)  
この装置は、情報処理装置等電波障害自主規制協議会(VCCI)の基準に基づくクラスB情報技術装置で  
す。この装置は、 家庭環境で使用することを目的としていますが、この装置がラジオやテレ  
ビジョン受信機に近接して使用されると、受信​  
障害を引き起こすことがあります。  
取扱説明書に従って正しい取り扱いをして下さい。  
English translation: “This is a Class B product based on the standard of Voluntary Control Council for  
Interference from Information Technology Equipment (VCCI). If this is used near a radio or television  
receiver in a domestic environment, it may cause radio interference. Install and use the equipment  
according to the instruction manual.”  
 
 
Table of Contents  
All trademarks mentioned in this manual are the properties of their respective owners.  
68-1714-01 Rev. A  
05 09  
PS 124 12 VDC, 4 Amp Power Supply • Table of Contents  
i
 
Table of Contents, cont’d  
PS 124 12 VDC, 4 Amp Power Supply • Table of Contents  
ii  
 
Introduction  
The Extron PS 124 is a high performance, plenum rated (with  
optional Flexible Conduit kit), 12 VDC power supply. The  
autoswitchable 100 VAC to 240 VAC input can supply a  
maximum current of 4 amps for up to eight outputs. Each  
DC output is on a two-pole captive screw connector, with no  
per-output current limitation. Two-tone LEDs on the front and  
rear panels indicate normal operation (green) and overload  
condition (red).  
The rack mountable PS 124 has a 1U high, quarter rack wide,  
9" deep metal enclosure, allowing the PS 124 to take advantage  
of a variety of mounting options.  
Front and Rear Panel Features  
All power and output connections are on the rear panel.  
100-240  
50-60Hz 1.2A MAX.  
OUTPUTS  
RED-OVERLOAD  
RED-  
OVERLOAD  
P/S 124  
12 VDC 4A POWER SUPPLY  
12  
V
TOTAL OUTPUT 4A  
C
D
E
C
F
100-240  
50-60Hz 1.2A MAX.  
OUTPUTS  
RED-  
OVERLOAD  
12  
V
TOTAL OUTPUT 4A  
Figure 1 — PS 124 front and rear panels  
LED indicators  
Power status LEDs — These front and rear panel LEDs indicate  
the PS 124 status by lighting as follows:  
a
Green when power is applied and current draw is normal  
Red indicates a current overload condition  
Continued operation in an overload condition may  
cause premature power supply failure.  
C
Unlit when an output is shorted  
To identify the shorted output, unplug the outputs one at  
a time until the LEDs light green.  
N
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
1
 
 
PS 124, cont’d  
Input Power  
Apply power to the PS 124 using the supplied IEC power cord  
(b) or by installing the optional Flexible Conduit Adapter Kit  
(Extron part #70-228-02) (c).  
IEC connector/power supply — Plug the IEC cord into this  
connector and a 100–240 VAC source.  
b
c
-OR-  
Optional conduit adapter plate — The IEC connector and  
adapter plate can be replaced by this half-inch conduit EMT  
(Electrical Metallic Tubing) adapter plate, as shown in figure 2.  
See “Input power — using the Flexible Conduit Adapter Kit,”  
on page 4.  
With the installation of the Flexible Conduit Adapter kit,  
the PS 124 is suitable for use in air handling spaces and  
meets all applicable requirements of UL 2043.  
N
Extron  
PS 124  
12 VDC 4 A Power Supply  
For plenum applications replace  
this plate with optional flex conduit  
kit, part #70-228-02.  
100-240  
50-60Hz 1.2A MAX.  
OUTPUTS  
RED-  
OVERLOAD  
12 VDTOTAL OUTPUT 4A  
1
2
3
4
5
6
7
8
100-240  
50-60Hz 1.2A MAX.  
OUTPUTS  
RED-  
OVERLOAD  
12 VDC TOTAL OUTPUT 4A  
Figure 2 — Using the conduit option  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
2
 
 
DC Outputs  
DC Output connectors — Connect the power cables from  
devices that will receive power from the PS 124 to these 3.5 mm  
captive screw connectors.  
d
The PS 124 supports up to eight power supply outputs. For  
details on limitations and how to wire these captive screw  
connectors, see “Output power — wiring the DC output  
connectors,” on page 8.  
5
4
3
2
1
A
L
S
MDA 5A R
OUTPUT  
R
POWER  
X
12V  
Extron  
.3A M
INPUT  
MDA 5A RCA  
Audio Mini Distribution  
Amplifer  
Output 1  
Output 2  
Output 3  
Output 4  
OUTPUT
MAX.  
4A  
100-240  
RED-  
OVERLOAD  
AL OUTPUT  
T
12 VDC TO  
Extron  
PS 124  
12VDC 4A  
Power Supply  
Output 8  
Output 7  
4
S
3
OUTPUT  
2
1
Output 6  
MDA 4V HD-SDI  
INPUTS  
POWER  
X
12V  
0.4A MA  
Output 5  
Extron  
MDA 4V HD-SDI  
HD-SDI Mini Distribution  
Amplifer  
Figure 3 Application Diagram  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
3
 
 
PS 124, cont’d  
Connections  
Input power — using the IEC power cord  
Use the included IEC power cord to connect the PS 124 to a  
100 VAC to 240 VAC, 50-60 Hz power source.  
The circuit breaker used for this connection should  
be rated 20 amps maximum.  
W
Input power — using the Flexible Conduit Adapter  
Kit  
The optional Flexible Conduit Adapter Kit, part # 70-228-02,  
provides a convenient means to replace the IEC power cord with  
conduit when required by local codes.  
The kit consists of:  
• One EMT adaptor plate  
• One 6-foot long electrical conduit  
• Three 7.5 feet, 18-gauge spade connector power wires  
• One UL Listed zip tie wrap  
• Three auxiliary crimp style spade connectors designed for  
14- to 16-gauge wires  
Extron recommends using a crimp tool such as Molex  
part #19285-0008 to terminate the spade connectors.  
N
Make certain the PS 124 and all connected devices are turned off  
and disconnected from the power source before beginning.  
The circuit breaker used for this connection should  
be rated 20 amps maximum.  
W
For permanently connected equipment there  
must be a readily accessible disconnect device  
incorporated in the building installation wiring.  
W
Installation and service must be performed by a  
qualified electrician only.  
W
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
4
 
 
UL guidelines  
The Underwriters Laboratories (UL) guidelines listed below  
pertain to the installation of the flexible conduit option.  
• This unit is not to be used beyond its rated voltage range.  
• This unit must be wired to a UL listed distribution box.  
The electrical distribution box is not included with  
either the PS 124 power supply or the Flexible Conduit  
Adapter Kit; the installer is responsible for obtaining and  
installing a UL Listed box.  
N
• This unit must be installed in accordance with the National  
Electrical Code and all local codes.  
Installing the flexible conduit cable  
Install the flexible conduit cable assembly to the PS 124 as  
follows:  
1.  
2.  
Remove the IEC power cord.  
Remove and retain the two Phillips head screws that  
secure the IEC plate (figure 4, below) to the PS 124 rear  
panel.  
100-240  
50-60Hz 1.2A MAX.  
OUTPUTS  
IEC Plate  
RED-  
OVERLOAD  
12 VDTOTAL OUTPUT 4A  
Remove two screws.  
Figure 4 — Removing the IEC plate  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
5
 
 
PS 124, cont’d  
3.  
Remove and retain the six screws that attach the top cover  
of the PS 124 to the chassis (figure 5).  
Lift the cover  
straight up.  
Remove three  
screws on  
each side.  
4
Y
L
P/S 12  
WER SUPP  
VDC 4A PO  
12  
D
A
O
ERL  
V
O
RED-  
Figure 5 — Removing the top cover  
4.  
Carefully lift the top cover up, taking care not to remove it  
completely.  
Rough handling of the top cover can tear wiring  
that connects the front panel LED.  
C
5.  
Use a standard screwdriver to loosen the screws holding  
the hot and neutral wires on the side of the terminal block  
nearest the IEC plate opening (figure 6).  
Terminal Block  
Hot Terminal  
IEC Plate  
Opening  
Neutral Terminal  
Ground Wire Nut  
Figure 6 — Terminal block and IEC connector wiring  
6.  
Unscrew the ground wire nut on the bottom of the PS 124  
enclosure and remove the ground wire.  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
6
 
7.  
8.  
9.  
From the rear panel end, pull the IEC connector  
(see figure 4) out of the enclosure.  
From the conduit kit, thread the 18-gauge power wires  
through the length of the electrical conduit tube.  
Install the EMT adapter plate (figure 2) into the opening.  
Use the Phillips head screws removed in step 2 (figure 4) to  
attach the adapter plate.  
If the conduit is attached to the EMT plate, skip step 10.  
N
10. Slide the conduit nut (figure 7, below) over the bundle of  
wires exiting the conduit and onto the conduit itself inside  
the PS 124. Hand-tighten the nut.  
Terminal Block  
Hot Terminal  
Metal Tab  
Tie Wrap  
Neutral Terminal  
Conduit Nut  
Ground Wire Nut  
Figure 7 — Terminal block and conduit wiring  
11. Attach and fasten the hot and neutral wires from the  
conduit to their corresponding screws on the terminal  
block.  
Ensure wire polarity is observed. Figure 7 shows  
the location of the neutral and hot terminals on the  
terminal block. The conduit wiring harness neutral  
wire is identified with a tag marked "N" (neutral).  
W
12. Attach the ground wire from the conduit to the chassis  
ground, securing it by reattaching the ground wire nut.  
13. Thread a tie wrap through the metal tab on the bottom of  
the PS 124, place all the wires within its cradle, and zip the  
tie wrap over the bundle of wires.  
14. Tighten the conduit nut (figure 7 above) to ensure it firmly  
secures the conduit to the EMT adapter plate.  
15. Use the screws removed in step 3 to fasten the top cover of  
the PS 124 back onto the chassis (figure 5).  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
7
 
PS 124, cont’d  
Output power — wiring the DC output connectors  
The PS 124 can supply 12 VDC to multiple devices using  
3.5 mm, 2-pole captive screw connectors. The combined current  
draw of the connected devices must not exceed 4 amps.  
To verify proper polarity before connection to a device,  
plug in the power supply with no load and check the  
output polarity with a voltmeter. Remove power before  
continuing.  
N
When verifying power supply polarity, the two  
power cord wires must be kept separate while the  
power supply is plugged in.  
W
To connect products to the outputs of the PS 124:  
1.  
2.  
Cut the DC output cord to the length required.  
Strip the jacket of the conductor wire (figure 8).  
Ridges  
Smooth  
2-Pole Orange  
Captive Screw  
Connector  
(12V)  
+
A
A
SECTION A–A  
Power Supply  
Output Cord  
3/16”  
(5 mm) Max.  
Smooth  
Ridges  
Figure 8 — Power connector wiring  
The length of the exposed (stripped) copper wires is  
important. The ideal length is 3/16" (5 mm). Longer  
bare wires can short together. Shorter wires are not  
as secure in the captive screw connectors and could be  
pulled out.  
N
Do not tin the stripped power supply leads. Tinned  
wires are not as secure in the captive screw connectors  
and could be pulled out.  
3.  
4.  
Slide the leads into the supplied 2-pole captive screw plug  
and secure using an Extron Tweeker or small screwdriver.  
Use the supplied tie wrap to strap the power cord to the  
extended tail of the connector.  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
8
 
 
Installing the PS 124  
There are several optional accessories for mounting the PS 124.  
They include the following Extron part numbers:  
• RSU 129 1U 9.5" Deep Universal Rack Shelf  
(part #60-190-01)  
• RSB 129 1U 9.5" Deep Basic Rack Shelf  
(part #60-604-01)  
• MBU 125 1U Under-Desk Mounting  
(part #70-077-01)  
• PMK 350 Low Profile Pole Mount Kit for Multiple Products  
(part #70-563-03)  
Additional mounting options may be found on the Extron  
website at www.extron.com  
UL rack mounting guidelines  
The following Underwriters Laboratories (UL) guidelines  
pertain to the installation of the PS 124 into a rack.  
Elevated operating ambient temperature — If the  
equipment is installed in a closed or multiunit rack  
assembly, the operating ambient temperature of the  
rack environment may be greater than room ambient  
temperature.  
Therefore, consider installing the equipment in an  
environment compatible with the maximum ambient  
temperature (Tma) specified by the manufacturer. For the  
PS 124, the Tma is 122 °F (50 °C).  
Reduced air flow — Installation of the equipment in a rack  
should be such that the amount of air flow required for  
safe operation of the equipment is not compromised.  
Mechanical loading — Mounting of the equipment in  
the rack should be such that a hazardous condition is not  
created due to uneven mechanical loading.  
Circuit overloading — Consideration should be given to  
the connection of the equipment to the supply circuit and  
the effect that overloading of the circuits might have on  
overcurrent protection and supply wiring. Appropriate  
consideration of equipment nameplate ratings should be  
used when addressing this concern.  
Reliable earthing (grounding) — Reliable earthing  
of rack-mounted equipment should be maintained.  
Particular attention should be given to supply connections  
other than direct connections to the branch circuit (e.g. use  
of power strips.  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
9
 
 
PS 124, cont’d  
Rack mounting  
For optional rack mounting, mount up to four PS 124 power  
supplies on an RSU 129 9.5" 1U Universal Rack Shelf (part  
#60-190-01) (figure 8) or an RSB 129 9.5" 1U Basic Rack Shelf  
(part #60-604-01).  
1U Universal Rack Shelf  
1/2 Rack Width Front False  
Faceplate  
1/4 Rack Width Front False  
Faceplate  
Both front false faceplates  
use 2 screws.  
(2) 4-40 x 3/16"  
Screws  
Use 2 mounting holes on  
opposite corners.  
Figure 9 — Rack mounting the PS 124  
1.  
2.  
3.  
If feet were previously installed on the bottom of the  
PS 124 unit, remove them.  
Mount the PS 124 on the rack shelf, using two 4-40 x 3/16"  
screws in opposite (diagonal) corners.  
If necessary, mount the half rack width false front panel  
(included with the Universal Rack Shelf only) and/or the  
quarter rack width false front panel (included with the  
PS 124) to the shelf, using two 4-40 x 3/16" screws in the  
front holes for each panel.  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
10  
 
 
Under-desk mounting  
In addition to using the PS 124 power supply on a rack or  
projector, it can also be mounted under furniture (such as a  
desk) using the MBU 125 Under-Desk Mounting Kit (part  
#70-077-01). To mount the PS 124 under a desk or other  
furniture, follow these steps:  
1.  
Attach the mounting brackets to the power supply with  
the provided machine screws (figure 10).  
2.  
Hold the power supply with the attached brackets against  
the underside of the furniture. Mark the location of the  
screw holes of the bracket on the mounting surface.  
3.  
4.  
Drill 3/32" (2 mm) diameter pilot holes, 1/4" (6.3 mm)  
deep in the mounting surface at the marked screw  
locations.  
Insert #8 wood screws into the four pilot holes. Tighten  
each screw into the mounting surface until just less than  
1/4" of the screw head protrudes.  
Figure 10 — Under-desk mounting the PS 124  
5.  
Align the mounting screws with the slots in the brackets  
and place the power supply against the surface, with the  
screws through the bracket slots.  
6.  
Slide the unit slightly forward or back, then tighten all four  
screws to secure it in place.  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
11  
 
 
PS 124, cont’d  
Above-projector mounting  
PMK 350  
The PMK 350, (part #70-563-03), is an above-projector mounting  
kit that attaches to a 1" to 2" diameter projector mounting pole  
(figure 11). It can hold multiple devices in a variety of sizes.  
These instructions are for the PMK 350. If another  
above‑projector mounting is used, follow the installation  
instructions for that kit.  
N
Extron  
IPL T S2  
Ethernet Control  
Interface  
Extron  
PS 124  
12 VDC 4 A  
Power Supply  
Rear Plate  
1
COM  
COM  
COM2  
12052  
OM1  
RX  
C
UID# 0930  
RX  
TX  
N
LA  
TX  
R
WE  
PO  
12V  
X
.5A MA  
4
P/S 12 Y  
WER SUPPL  
VDC 4A PO  
12  
AD  
ERLO  
V
O
RED-  
Extron  
U-bolt  
PMK 350  
Multi-product Projector  
Mounting Kit  
TREBLE  
SS  
A
B
A
122  
MP LIFIER  
LEVEL  
WER AMP  
MINI PO  
STEREO  
ON  
AL  
DU  
R
MONO  
LIMITE  
F
OF  
Extron  
MPA 122  
Mini Power Amplifier  
Front Plate  
Cover Sheet  
Figure 11 — Projector mounting the PS 124  
To mount the PS 124 onto the PMK 350 bracket:  
1.  
Remove the front and rear plates from the PMK 350  
(figure 11). Retain the screws to reattach the plates.  
2.  
3.  
If necessary, remove the feet from the bottom of the PS 124.  
Secure the unit to one side of the mounting tray, using two  
of the 4-40 x 3/16" screws in opposite (diagonal) corners.  
4.  
Place the PMK 350 around the projector ceiling mounting  
pole (figure 11, above).  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
12  
 
 
5.  
Assemble the U-bolt and the following parts in order:  
a. Pass the legs of the U-bolt through the slotted holes on  
the mount plate flange.  
b. Place the legs around the ceiling pole.  
c. Pass the legs through the holes in the contoured base.  
The pole fits snugly into the depression in the center of  
the contoured base.  
N
d. Pass the legs through the holes in the L-shaped bracket.  
The bracket slots can accommodate 1.0" to 2.0" diameter  
poles. The supplied square U‑bolt fits 1.5" to 2.0"  
diameter poles. If a smaller diameter pole is used, obtain  
the proper size square U‑bolt locally.  
N
Mount Plate  
Flange  
Contoured  
Base  
U-bolt  
L-shaped  
Bracket  
Slotted Hole  
in PMK Tray  
L-shaped  
Bracket Screws  
Ceiling  
Pole  
Figure 12 — Projector mounting the PS 124  
6.  
Align the two slotted holes in the bottom of the L-shaped  
bracket with the two slotted holes in the base of the  
tray. Secure the L-bracket to the base by inserting two  
6-32 x 5/16" screws (provided) through the aligned slots.  
7.  
8.  
Move the PMK 350 to the desired location on the ceiling  
pole, as close to the ceiling as desired.  
Secure the L-shaped bracket to the U-bolt using the  
included hex nuts, washers, and lock washers. Tighten the  
hex nuts securely.  
A socket wrench is recommended to tighten the  
hex nuts so the PMK 350 does not slide down the  
ceiling pole.  
C
9.  
Secure the front panel to the mounting tray with four of  
the included #6 screws.  
10. If desired, apply one of the cover sheets to the underside of  
the mounting tray (figure 11).  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
13  
 
PS 124, cont’d  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
14  
 
Specifications  
General  
Power input.................................... 100 VAC to 240 VAC, 50-60 Hz, internal,  
1.2 A  
No load: 3.6 watts  
Full load on all outputs: 48 watts  
Power output................................. 12 VDC, 4 A maximum total current of the  
8 outputs  
Maximum output current is rated at an ambient temperature of  
40 °C.  
N
Temperature/humidity................ Storage: -40 to +158 °F (-40 to +70 °C) /  
10% to 90%, noncondensing  
Operating: +32 to +122 °F (0 to +50 °C) /  
10% to 90%, noncondensing  
Cooling ........................................... Convection, no vents  
Mounting  
Rack mount........................ Yes, with optional 1U rack shelf  
Furniture mount................ Yes, with optional under-desk mounting  
kit  
Pole mount......................... Yes, with optional mounting kit  
Enclosure type ............................... Metal  
Enclosure dimensions................... 1.75" H x 4.3" W x 8.5" D (1U high,  
quarter rack wide)  
(4.4 cm H x 11.0 cm W x 21.6 cm D)  
(Depth excludes connectors.)  
Product weight .............................. 1.2 lbs (0.5 kg)  
Shipping weight ............................ 3 lbs (2 kg)  
Vibration......................................... ISTA 1A in carton (International Safe  
Transit Association)  
Regulatory compliance  
Safety................................... CE, c-UL, NEC section 300.22 (C), UL  
Meets UL 60950-1 and IEC 60950-1.  
With the installation of the Extron  
Flexible Conduit kit, meets all applicable  
requirements of UL 2043 for use in air  
handling spaces.  
EMI/EMC .......................... CE, CISPR 22 Class B, C-tick, EN55022  
Class B, FCC Class B, ICES Class B,  
VCCI Class B  
Environmental................... Complies with the appropriate  
requirements of RoHS, WEEE  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
15  
 
 
PS 124, cont’d  
MTBF............................................... 30,000 hours minimum  
Warranty......................................... 3 years parts and labor  
All nominal levels are at 10%.  
N
N
Specifications are subject to change without notice.  
Included Parts  
These items are included in each order for a PS 124 power  
supply:  
Included parts  
PS 124 Power Supply  
Part number  
60-1022-01  
(8) 3.5 mm, 2-pole captive screw connectors 100-454-01  
(4) Rubber feet (not attached)  
IEC power cord  
Tweeker (small screwdriver)  
PS 124 Installation Manual  
Accessories  
Accessories  
Part number  
70-228-02  
Flexible Conduit Adapter Kit  
PMK 350 Low Profile Multi-product  
Projector Mount Kit, white  
70-563-03  
RSU 129 1U 9.5" Deep Universal rack shelf 60-190-01  
RSB 129 1U 9.5" Deep Basic Rack Shelf  
60-604-01  
70-077-01  
MBU 125 1U, 1/2 Rack Width,  
Under-Desk Mount Kit  
PS 124 12 VDC, 4 Amp Power Supply • Installation Manual  
16  
 
 
Extron’s Warranty  
Extron Electronics warrants this product against defects in materials and workmanship  
for a period of three years from the date of purchase. In the event of malfunction during  
the warranty period attributable directly to faulty workmanship and/or materials,  
Extron Electronics will, at its option, repair or replace said products or components,  
to whatever extent it shall deem necessary to restore said product to proper operating  
condition, provided that it is returned within the warranty period, with proof of  
purchase and description of malfunction to:  
USA, Canada, South America,  
and Central America:  
Extron Electronics  
1001 East Ball Road  
Anaheim, CA 92805  
Japan: Extron Electronics, Japan  
Kyodo Building, 16 Ichibancho  
Chiyoda-ku, Tokyo 102-0082  
Japan  
U.S.A.  
Europe, Africa, and the Middle East:  
Extron Europe  
Hanzeboulevard 10  
3825 PH Amersfoort  
The Netherlands  
China:  
Extron China  
686 Ronghua Road, Songjiang  
District  
Shanghai 201611  
China  
Asia:  
Middle East:  
Extron Asia  
Extron Middle East  
Dubai Airport Free Zone  
F12, PO Box 293666  
United Arab Emirates, Dubai  
135 Joo Seng Road, #04-01  
PM Industrial Bldg.  
Singapore 368363  
Singapore  
This Limited Warranty does not apply if the fault has been caused by misuse, improper  
handling care, electrical or mechanical abuse, abnormal operating conditions or non-  
Extron authorized modification to the product.  
If it has been determined that the product is defective, please call Extron and ask for  
an Applications Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.383.4400  
(Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return Authorization number). This  
will begin the repair process as quickly as possible.  
Units must be returned insured, with shipping charges prepaid. If not insured, you  
assume the risk of loss or damage during shipment. Returned units must include the  
serial number and a description of the problem, as well as the name of the person to  
contact in case there are any questions.  
Extron Electronics makes no further warranties either expressed or implied with respect  
to the product and its quality, performance, merchantability, or fitness for any particular  
use. In no event will Extron Electronics be liable for direct, indirect, or consequential  
damages resulting from any defect in this product even if Extron Electronics has been  
advised of such damage.  
Please note that laws vary from state to state and country to country, and that some  
provisions of this warranty may not apply to you.  
 
Extron USA - West Extron USA - East Extron Europe  
Extron Asia  
Extron Japan  
Extron China  
Extron Middle East  
Headquarters  
+800.633.9876  
+800.3987.6673  
+800.7339.8766  
+81.3.3511.7655  
+81.3.3511.7656 FAX  
+400.883.1568  
+971.4.2991800  
+971.4.2991880 FAX  
Inside USA / Canada Only  
Inside Europe Only  
Inside Asia Only  
Inside China Only  
+800.633.9876  
Inside USA / Canada Only  
+1.919.863.1794  
+1.919.863.1797 FAX  
+31.33.453.4040  
+31.33.453.4050 FAX  
+65.6383.4400  
+65.6383.4664 FAX  
+86.21.3760.1568  
+86.21.3760.1566 FAX  
+1.714.491.1500  
+1.714.491.1517 FAX  
© 2009 Extron Electronics. All rights reserved.  
 

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